Question 1

Is the epoxy resin safe for skin contact?

Accepted Answer

Yes. It is free from CMR substances (carcinogenic, mutagenic, reprotoxic) and does not contain CoRAP or SVHC listed components. Once fully cured, it is safe for skin contact.
 → Epoxy is skin-safe after full polymerization (typically 7 days, Shore D 83).

Question 2

Is the metal in the earring findings safe for prolonged skin contact?

Accepted Answer

Yes. The metal passed the nickel release test according to EN 1811:2023 with results below detection level. It complies with REACH standards and is safe for skin contact.

Question 3

Is your jewelry hypoallergenic?

Accepted Answer

The metal used has passed EU nickel-release tests and contains no detectable nickel, lead or cadmium. It is considered safe for sensitive skin.

Question 4

Can children wear jewelry made of these materials?

Accepted Answer

The jewelry is intended for adults. Small parts may pose a choking hazard for children under 3 years.

Question 5

How should I store epoxy resin jewelry?

Accepted Answer

Store it in a cool, dry place, away from direct sunlight and moisture to preserve clarity and color.

Question 6

How should I care for epoxy resin jewelry?

Accepted Answer

To maintain the clarity and beauty of your epoxy resin jewelry:
 • Store it in a cool, dry place, away from direct sunlight.
 • Avoid prolonged exposure to water, perfumes, or cosmetics, as these can dull the finish.
 • Clean gently with a soft, dry cloth — do not use alcohol or harsh chemicals.
 • Do not wear in the shower, pool, or sauna.

Question 7

Are your materials REACH compliant?

Accepted Answer

Yes. Both the epoxy resin and metal components are compliant with REACH requirements and safe for consumers.

Question 8

Can I request a copy of the safety documents?

Accepted Answer

Yes. Safety documentation (test reports and MSDS) is available upon request.

Question 9

Will you repair or replace damaged items?

Accepted Answer

We do not offer repairs. If the item arrives damaged, please contact us within 7 days of receipt with photos. Damage caused after delivery is not covered.

Question 10

What if my jewelry breaks due to misuse?

Accepted Answer

Our jewelry is handcrafted with care, but we are not responsible for damage caused by improper use, storage, or handling.

Frequently Asked Questions